What you need to know about making a custom order

Production on your custom order does not start until:

1 We have an agreement on what we are building. We send out drawings that you will need to ok.

2 We have a sales order on file. We ask you to place the order on the internet and use specific language in a special instruction box.

3 At this time payment terms are agreed upon, and a deposit of 50% will be required. The balance and shipping is charged on the ship date.

4 We do not reserve production time until we have a sales order in place.

5 After these conditions are met, we schedule your order for a ship date. It is your ship date that determines production time.

6 We finish patterning the product, and do the necessary internal paperwork to make certain your order will be processed.

7 Because we have a busy season, your order could take up to 6 weeks to ship. After we have a sales order in place.

8 Expedited orders will have higher labor (overtime) and shipping cost.